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Interview with Kevin Hazel, Vice President, Strategic Purchasing, Siemens Power Generation

BrownHEN interviewed Kevin Hazel, Brown '77, Vice President, Strategic Purchasing, Siemens Power Generation, Orlando, FL (USA) and Erlangen, Germany

1. Kevin, how did a civil engineer become a leader in the electric power industry?

The path to any leadership position is often indirect, including experiences in multiple business areas.  For me, that path included engineering, technical management, project and program management, quality system design, organizational development, strategic marketing, and supply management.  At the end of the day, I have always felt that if you are trained to think well ("Thank you, Brown University!") and freely apply yourself with energy and passion, opportunity finds you.

2. You know a great deal about electric power generation. Please predict what it will be like in 10 years.

Centrally-based power generation using fossil fuels will remain the primary source of satisfying a continuing growing market globally. In this segment, efficiency of energy conversion will both improve output and address environmental concerns. Fuel gasification (i.e., coal-to-gas) will also rise in response to cleaner emissions demands. Renewables will play an increasing role, as in segments of Europe where commitments are to generate 10% of the total electric power demand in the next few years. Nuclear energy, already on the rise in many regions, will also make a return in the USA.      

3. How can a person be entrepreneurial within a large corporation?

Entrepreneurial opportunities frequently present themselves in the corporate world. One has to be open to seeing and capitalizing on them. In my career, most often the change opportunities came from recognition that a person is multi-dimensional and can create value by increasing the “sum of the parts.”

4. You worked at least one summer making sugar in a factory on the East River. Do you recommend that an engineer gain experience working on the shop floor?

The experience at the Domino Sugar factory was, as they say in the commercials, "priceless." Technically, I learned the importance of the man/machine interface and of training after getting a 440V shock while resetting a circuit breaker. Organizationally, I learned that unions play an important role in the labor/management relationship, but that all roles need membership-driven balance. I saw that first line management, in this case the shop foreman, has a tremendously difficult role and that good performers here can make or break an organization. Practically, I learned the value of hard work. Loading a rail car with 100-pound bags of sugar by hand or scraping an industrial filter after the initial processing of raw sugar inside a four-story boiler are constant reminders of respect for true labor. 

5. Please comment on working for an enterprise that has been purchased by a European company.

In 1998, Siemens AG purchased the power generation segment of Westinghouse. We were blessed with two factors that made the integration of two companies with long legacies (over 110 years each) possible: good leadership and a robust market. The leadership philosophy, backed by action, was that we would not make Westinghouse a German company nor Siemens an American one. The goal was to take the best elements of each company into a globally-managed, regional-acting enterprise. The market boom in the US from 1999 to 2001 then gave us a great platform to implement the philosophy. Fulfilling customer orders distracted us from the inertia preventing change; perhaps this is why some other multinational integrations failed.

6. How is your German?

Thankfully, the official language of Siemens PG is English. Early in the integration, I tried to learn German. This was as unsuccessful as my learning French in high school. At this point, I can manage in a restaurant but little else. 
   
7. As you move into management, do you worry about losing technical expertise?

It is important in this context to decide what career path you desire. Personally, I always looked at career progression as gaining expertise.

8. What are the top five qualities you would ascribe to an entrepreneur?

• Intellectual curiosity
• High energy and passion
• Ability to inspire others
• Determination
• Business-minded sensibility

9. Would you speak about fear as a motivation or hindrance toward accomplishment? How has that played a factor in your path, if any?

Some years ago there was a movie called "Defending Your Life". While a comedy, the premise was that fear prevented us from using the full potential of our minds and prevented us from going to heaven. This makes sense to me. In a personal context, when running track in high school it was wanting to win that drove me rather than fear of failure. I still subscribe to that philosophy today.   

10. As you know, the entrepreneur’s path is filled with trials and errors, and also failures. What’s a valuable insight for entrepreneurs to keep in mind when they’re experiencing setbacks?

You have already given the answer in the question.  Entrepreneurs inherently accept that failure is part of—and not the end of—the process. 

11. What is the latest insight (about life, work, play) that you picked up and would like to share with BrownHEN?

The Asian concept of yin and yang—of balance in all things—has always been attractive to me. Doing is far different from knowing, however. Stephen Covey's "Seven Habits" and his 'roles and goals' exercise in the book is a good tool to organize your behaviors with your intentions. From that exercise, my faith in God has taken a more important position in my life balance. And interestingly, my career accelerated with this improved balance.

12. Who are the three individuals who have influenced your development significantly?

Jesus Christ, my parents and my wife have had the greatest impact on my development as a human being. Professionally, it would be Dean Hazeltine (for giving me an opportunity to grow); my first manager at Westinghouse, Don Akey (for giving a fellow civil engineer a job in mechanical engineering); and Brother Vanard, a teacher in high school (for assuring that intellectual curiosity would be a part of my DNA).    

13. Senior year at Brown you lived among farms in Seekonk. Do you live in a rural area now?

For a person who grew up in Brooklyn, NY, nearly everywhere is a rural area. But seriously, we now live in Oviedo, FL, which is a suburban area northeast of Orlando. My job requires me to spend roughly 140 days per year in Erlangen, Germany, where I maintain an apartment in a rural area—very much like Seekonk. Again, an example of the balance objective.   

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© BrownHEN.org – 2007

Interview with Randy Komisar, Partner at Kleiner Perkins Caufield & Byers

BrownHEN interviewed Randy Komisar, Brown '76, Partner at Kleiner Perkins Caufield & Byers, Portola Valley, CA.

1. Randy, what is the biggest difference between being a partner in Kleiner Perkins Caufield & Byers and working at a startup? What do you miss most about having operational responsibilities?

The great thing about being a partner at Kleiner Perkins is that I am surrounded by a tremendous amount of talent—my fellow partners, the founders and CEOs of our many ventures, the impressive management teams with whom I am privileged to work, as well as the many experts who work with our firm and make us smarter.

What I miss is the single-minded dedication to one team’s mission; the daily camaraderie amongst entrepreneurial team members who work together in the trenches, and the success of the team’s vision and passion, which serve to tie the individuals together.

2. How did an Economics concentrator at Brown and a law graduate from Harvard gain the technological background you obviously have? What advice do you have for aspiring entrepreneurs about learning pertinent technology?

The Brown Curriculum allowed me to branch out and acquire a passable competency as a technologist. Brown’s freewheeling academic environment enabled me to take classes in computer science, biology, engineering, mathematics, and other technical and science-oriented courses that I would not have taken if I were merely focused on acquiring the highest GPA. I was able to broaden my knowledge base and education.

My advice for entrepreneurs would be to obtain a generalist background first. Many universities focus on a very narrow, restrictive curriculum. Brown is an exception; Brown focuses on and excels in undergraduate liberal arts education. At Brown, I discovered how to engage my curiosity and how to learn. The methods and processes I learned at Brown have served me well, including in my current role. Every day I go out and learn something completely new and I tap into expertise from various fields to augment my own understanding.

3. What advice do you have for entrepreneurs writing business plans to secure funding?

In a startup environment based upon taking an innovative leap of faith, all experience will be secondary and tertiary, deduced from markets and the experience of other companies. By definition, you do not have sufficient first-hand experience with the leap of faith to develop a foolproof operating plan. But you do need to put something together in order to aim the venture and to gather the money and talent you will need for the journey.

The notion of a business plan for a startup is necessary but not sufficient. The business plan needs to demonstrate to the investors and team that the founders understand the nature of the challenge they are undertaking. But the team will have to refine and of course correct along the way as assumptions based upon secondary information are tested against primary data from the marketplace.

4. When you are evaluating a particular investment what role does the social contribution, for example, to the environment or to economic justice, play?

It does play a large role, but interestingly, it is not necessarily altruistic, because our role is to create commercial value. We do ask the question, “How will this company provide significant value for others?” If you look at our firm and its investments, whether it’s Genentech, Sun, Netscape, Google or Amazon; all these companies created significant social value that lead to their creation of impressive financial value.

This significant value can be utilitarian: with Google one can find anything at anytime; with Amazon one can shop and buy anything at one’s convenience; with Netscape, one could browse something called the internet and explore an entirely new digital world. These companies did not just create social value; they revolutionized our society.

A few years ago, appreciating the threat of pandemics in a global society, we raised a fund and brought in experts to focus on investing in innovations that promise to detect, treat and prevent pandemics. Aligning our economic interests with a huge public threat is good business.

We currently have a strong investment thesis related to the environment; half of our investments focus on companies that are in the green tech—clean teach area. Al Gore just joined us as a partner to help accelerate our global efforts in this regard. Addressing a big problem, like global warming, by definition provides the prospects of creating great value for all the various constituencies.

5. Can New England, Providence in particular, hope to become an entrepreneurial center similar to Silicon Valley? What is needed?

To create an entrepreneurial center like Silicon Valley, Rhode Island needs to develop a cluster of people with relevant domain know how and a culture that reinforces entrepreneurship. Boston already has a robust entrepreneurial center.

I’ve spent time in Japan, India, Taiwan, Chile, and other entrepreneurial hot spots around the world. The question is always asked, “Why is one location more successful than another?”

What I have noted to be particularly unique about Silicon Valley is the following combination of factors: a highly educated group of entrepreneurs and scientists, a great university, and a robust business infrastructure that supports startup ventures, including attractive working and living environments, a lot of available risk capital, and access to quality legal, consulting and financial services.

But Silicon Valley is more than just a combination of its parts. Its entrepreneurial culture has taken more than 80 years to develop. Silicon Valley attracts certain personalities, which are reinforced over time. What people don’t quite grasp is that the culture is very dynamic and it is reflected at every level. People who decided to come and stay invest themselves in the local entrepreneurial culture.

The secret ingredient is how a place like Silicon Valley deals with, “failure.”
Silicon Valley doesn’t punish or brand those who fail. If you have acquired experience and you are passionate about your mission, you are given other opportunities. Silicon Valley recycles and reinvests in the entrepreneurial spirit, something that most other business cultures do not do. Successful people also reinvest in innovation; they want to be a part of the next big thing; they want to help mentor, guide and support aspiring entrepreneurs. This reinvestment is probably the most significant reason Silicon Valley is so prolific in terms of innovations.

6. How can subjects like leadership and entrepreneurship, which seem to be based on personal attributes, be taught?

I have been teaching entrepreneurship at Stanford for seven years now. Great leaders and entrepreneurs are determined by an individual’s experience and, more important, character. What a teacher or mentor can do is reinforce aspects that are aligned with leadership qualities and provide insights and tools to leaders-in training.

In business, leaders are too often judged by the immediate results posted by their companies. Over a short term, a lot of people appear to be good leaders. Great leaders should be evaluated over a longer period of time on their sustainable successes.

7. What are the top qualities you would ascribe to a leader, an entrepreneur?

• Integrity
• Intellectual honesty
• Empathy
• Good self-knowledge — who you are and what you care about
• Passion and complete absorption in one’s mission
• Perseverance

8. Would you speak about fear as a motivation or hindrance toward accomplishment? How has that played a factor in your path, if any?

I believe fear is a negative emotion and do not find it useful. A lot of people think that if you are paranoid, it keeps you vigilant. But I do not find it beneficial to indulge in fear or to act out of fear.

9. As you know, the entrepreneur’s path is filled with trials and errors, and also failures. What’s a valuable insight for entrepreneurs to keep in mind when they’re experiencing setbacks?

Failure is not personal if you acted with integrity and have given it your best shot. In Silicon Valley, the only real failures are the people who have fallen short because they were lazy, stupid or corrupt. The inability to achieve results does not make you a failure; it can ultimately lead to positive experience that can result in success.

Most leaders with great successes have had moments of personal doubt, and have endured failures along the way.

10. Do you have a mentor who has helped you in career path / personal development?

I have many mentors. The most significant one is Bill Campbell. I worked with Bill at Claris and Go Corporation in the ‘80s and early ‘90s. We met at Apple more than 20 years ago. He is a terrific mentor. I also learn from my colleagues and associates as well as the many young entrepreneurs I work with.

Most important is that a mentor invests in your success, reinforces your abilities to succeed, extends himself/herself to you, and helps provide what you need for your own personal success, however you define that. While a teacher gives you tools to achieve an existing definition of success, a mentor helps make you a better you.

11. What motivated you to write the very well respected, “The Monk and the Riddle?”

The book started as a rant. It expressed the disgust that I felt during the middle of the dot.com boom. I feared that entrepreneurship was losing its meaning and purpose. It was being co-opted by the carpet baggers and the get-rich-quick crowd who were no longer pursuing entrepreneurship with passion and purpose, heart and soul. The book came out just in time, a month before the crash. To some extent it is gratifying that it is still so well received and used at numerous universities around the world, but its continual success reflects the fact that the base excesses of the boom are never far away.

12. Since the book was written, sometimes it seems like people are being less kind to one another than they had been. What hope do you have for the world?

That is a big question. The human condition is one where we are challenged and tempted by ego, greed, self-interest; many celebrated role models for success are aggressive, brutal and uncaring. It is hard for most people to rise above that and discover that it is the love and support for others that ultimately determine one’s level of satisfaction and fulfillment. Until we rise to that level of kindness, hope will be in short supply. But I am at heart an optimist and believe that people truly want to be kind, so I will hope for that.

13. What is the latest insight (about life, work, play) that you picked up and would like to share with BrownHEN?

To live a satisfying and purposeful life, you have to make a contribution. I find it very useful to live a life of integrity in a literal sense—to be integral—to incorporate my principles and values in my livelihood, to express my values in my daily life genuinely and authentically, and to engage empathetically with the host of wonderful people with whom I am privileged to cross paths every day.

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© BrownHEN.org – 2007

Interview with Steve Glenn, CEO and Founder of Living Homes

BrownHEN interviewed Steve Glenn, Brown '87, CEO of Living Homes, Santa Monica, CA.

1. Steve, you have worked for several startups, a nonprofit (the Clinton AIDS initiative), and now a for-profit company with a strong social mission. What are some of the important differences in working at these enterprises with somewhat different missions?

With a for-profit entity, I have fiduciary reasons to create shareholder value. I have to think about creating lasting value on a sustained basis. For a nonprofit, I like to think of shareholder responsibility and ask what are our key metrics, what we need to measure ourselves against, how they further our mission and how relevant is our mission over time.

2. Besides being environmentally responsible your houses are beautiful, and so is your website. Please comment on the importance of aesthetics in a product design, especially for a startup with many constraints.

One of the lessons we learned about houses built in the 1970s was that they were not commercially viable for people who wanted to have a comfortable home, but also one that fit their lifestyle needs and one that they could feel proud of. So we aim to build something that not only looks greats, but also works well. We integrate form with functionality.

3. You have traveled to countries in the Far East and in Africa where much of the housing is substandard. Do you have plans to eventually extend the Living Homes concept to the Third World?

I would love to do that. But first, we will start by creating affordable housing in the U.S. and expand. It is a challenge to implement an extremely comprehensive environmental program and at a low cost. Right now a lot of the materials and energy systems and fixtures that we use do cost more money. Over time as we complete more homes and as others complete more home, prices should come down.

4. You work with several architects. Do you not have in-house architects?

We work with world-class architects and design teams, and we also have three in-house architects who deal with the process.

5. What are some of the challenges you have faced as CEO of Living Homes?

First, starting a company is never easy although I did have experience with startups. I had no background in home building so my learning curves were steep. We’re trying to do something with modular homes, and we haven’t done this before and the learning curves also exist there. I enjoy the process, from concept ideation to implementation. I enjoy the challenge of wedding profit to purpose while creating an environmental impact.

6. What are the top five qualities you would ascribe to an entrepreneur?

• Vision
• Persistence
• Self-awareness
• Energy to move things along, to lead
• Confidence

7. Would you speak about fear as a motivation or hindrance toward accomplishment? How has that played a factor in your path, if at all?

I probably don’t use fear as a factor. I do view insecurity as an important check and even a source of motivation. I have compared notes with many entrepreneurs. When they face a crisis / a disaster, they learn to move through these cycles and glean lessons that can help them turn adversity into opportunities.

8. As you know, the entrepreneur’s path is filled with trials and errors, and also failures. What’s a valuable insight for entrepreneurs to keep in mind when they’re experiencing setbacks?

Persistence pays. It’s often been said that every great business has died almost twice—failures both within the business and within you along the way. You fail to make decision, you fail to get out on time, etc.—all are inexorable parts of what makes a great entrepreneur.

9. What is the latest insight (about life, work, play) that you picked up and would like to share with BrownHEN?

I heard Paul Hawken speak about the ecology of commerce, natural resource and sustainability. I try to think a lot about everyday things that I am doing, and how helpful are they.

10. Are you thinking of creating a Lego-like toy focused on home architecture?

I’ve thought about it.

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Editor's Note: In 2006, the USGBC LEED for Homes Program Awarded LivingHomes the First-Ever Platinum Rating in Residential Sustainable Design.

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© BrownHEN.org – 2008