Nonprofit

July 18, 2007

Interview with Randy Haykin, Managing Director of Outlook Ventures


BrownHEN interviewed Randy Haykin, Brown '85 and Managing Director of Outlook Ventures, San Francisco.

1. Randy, although you always wanted to be an entrepreneur, you took a job at Apple early in your career, right after business school. Looking back, do you think that was a good decision?

Yes, it was a good decision and a very deliberate one. While at HBS, I learned that I wasn’t quite ready to go out there and start a business. As a future CEO, I knew that I needed finance skills, sales skills, etc. I knew that Apple attracted entrepreneurs and would give me the functional experience that I needed. I purposely took a sales job, which was uncommon for an MBA grad.

What did you learn from your sales job?
There is no substitute for one-on-one contact. I managed several channels and learned much from working with my Apple customers. My sales experience made me valuable internally later on as a product manager. I was responsible for key products and I could reach out to contacts in the field to learn what features interested them. My field experience served me well.

Did you hold other positions at Apple?
I moved on to head worldwide multimedia developer programs for Apple. I started from scratch, created content, training and multimedia programs for developers. I was a senior editor of Demystifying Multimedia, which was published by Random House. I went on to work on the content side in Paramount’s Media Kitchen and created digital startups for two years. This got my career going in the direction of the internet.

One of the startups was Yahoo. I joined the founding team as VP of sales and marketing. When it was time for Yahoo to talk with venture capitalist, I observed how Sequoia VCs operated and got interested in the venture side.

2) How do you advise an aspiring entrepreneur to decide between several job opportunities, one of which may be starting a new business? How can an aspiring entrepreneur decide when it is time to be a real entrepreneur?

I believe you know when you possess enough confidence to create a start-up on your own. You will know when the time is right. If you are not quite sure, it’s a good idea to obtain experience as a part of a start-up team.

3) What process do you use to assess the non-tangible aspects--artistic, social benefit, etc.--of an investment opportunity?  How do you use that assessment in making the final decision to invest?

As an angel investor, I look for opportunities for social benefit and returns. I’ve invested my own money in Alzheimer research, cancer research and colon diseases. I serve on the board of the American Cancer Society in the California State Division.

How did you get involved with that?
My mother passed away eight years ago because of cancer. My three young daughters got involved in fund-raising for cancer research and they presented a check to the American Cancer Society. We met the executive director who learned that I am involved in finance, so the board offered me a position. So my daughters were delighted that they found me a job.

On the social side, I’ve done pro-bono work with Opportunity International, which provides highly leveraged assistance to impoverished families around the world. We give an impoverished family a loan to help them get set up. They would pay back the loan and it goes to the next needy family. We have a 98% retainment rate, globally.

4) What advice do you have for an entrepreneur who is looking for a partner?

You should look for partners with complementary functional skills. If you are not strong in technical skills, look for someone with technical skills. If you are not good in sales, look for someone who is great in sales.

5) How do you deal with situations where your clients or your superior in an organization expect you to act in a way which conflict with your values?

Every person is different. In my case, I have tried to guide my career so that my values are in alignment with what I am doing. In the VC world, it is a bit tricky. Some VCs are known for their ruthlessness, which doesn’t match my values. Although I do not have a boss, I find that I need to be sensitive at times with venture boards, and let people know where I stand on issues. It’s very easy to get to the slippery slope. Often entrepreneurs and VCs are faced with strong leadership and ethical issues. One must draw very sharp lines because if one isn’t clear about it, things can get a bit sticky.

6) How can entrepreneurs ensure that they continue to learn?

One, entrepreneurs should surround themselves with great advisors on their board because they constantly learn from the masters. Two, entrepreneurs should collaborate as often as they can, and learn and listen from their customers.

7) Will you speak a bit about your involvement with fellow Hazeltine alumni?

I have been involved in Brown’s Entrepreneur Program for 10 years now. I have enjoyed being a part of the EP, advising Hazeltine alumni and connecting with various Hazeltine entrepreneurs.


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Copyright 2007 – BrownHEN.org

September 20, 2007

Interview with Sheeraz Haji, President of Convio, Inc.


BrownHEN interviewed Sheeraz Haji, Brown '94, President of Convio, Inc., Austin, TX – Offices in Berkely, CA and Washington, D.C.

1.  Sheeraz, you have done many interesting things in your career. Do you believe a new college graduate should plan out the succession of jobs to be sought or do you recommend that s/he simply be open to new opportunities?

I believe new grads should stay open to opportunities as they arise. When you are fresh out of school, it can be difficult for an individual to recognize his or her shortcomings. My advice is to seek out individuals who motivate you, and from whom you can learn. Avoid pigeon-holing yourself into a certain profession simply because you think it’s where you belong. Keep an open mind and explore new opportunities as they present themselves. It may take a while to find the ideal one, but it can be worth the wait. I speak from experience—I studied civil environmental engineering at Brown and ended up in an exciting career in software.

2.  What is GetActive and how did you start this software-as-a-service company for nonprofits?

GetActive provided software to help nonprofits raise money and run advocacy and marketing campaigns. While I was working at Digital Impact—a provider of online direct marketing solutions for enterprises—I noticed that nonprofits weren't taking full advantage of the internet to interact with their constituents. I had the good fortune to connect with a number of talented technologists who were struggling with the same issues from within a nonprofit (Environmental Defense Fund). To address this gap in the market, we co-founded GetActive in 2002.

3. Please share with us the analysis process you went through in deciding to merge GetActive with Convio.

At GetActive, we took pride in looking after our clients and focusing on their long-term interests; we also wanted to be forward thinking in terms of the company’s strategy. We were committed to delivering as much value as we could to our clients, so we decided to marry what we were best at—advocacy and content management—with what Convio is best at—fundraising.

4. You began your career as an engineer for a medium-sized company. You then worked with a respected consulting firm before co-founding a startup. Would you share a bit more about your background and compare the learning experiences at these respective companies?

I started out working for an environmental engineering company because I was, and still am, passionate about the environment. I wanted to solve environmental problems. When I was at the engineering firm, I realized I also needed business skills to complement my engineering skills. I was advised that McKinsey would be a good place to learn about business, so I contacted them, participated in a rigorous interview process, and was offered a position. McKinsey provided lots of resources and useful training; their consultants know how to solve business problems. My time at McKinsey was a fabulous learning opportunity and provided me with great exposure to how large companies operate.

At McKinsey everything was very structured, whereas in a startup environment like GetActive, I was required to wear different hats: operations, strategy, marketing, to name a few. GetActive offered plenty of opportunities for development and growth. I quickly learned that startups were a perfect fit for me. I also discovered that I was more effective in a startup because of the time I had spent in established companies.

5.  Much software creation is being outsourced to Asia these days. Do you see opportunities for entrepreneurs in managing outsourcing?

Yes, I do, but it is not as easy as people once thought it was. In some ways, outsourcing to Asia has come full circle, and we are now seeing a rise in outsourcing to Eastern Europe and Africa. While it may be cheaper to outsource, there is no shortage of communication and operational challenges in trying to coordinate a development team that’s on the other side of the world.  Unquestionably, the opportunities exist, but so do the headaches that accompany them.

6.  Are you presently involved with a not-for-profit organization working for social good? If you are, describe the organization and why you are involved.

Yes, I am. The organization, Direct Change, builds grassroots financial support for community-based African projects that are directly helping children. I am involved for a number of reasons. First, I know the founder (Ken Deutsch) and think the world of him. Second, Africa needs our help; and third, Direct Change focuses on children’s health and community building, both of which I believe are critical to long-term change in Africa.

7. What are the top five qualities you would ascribe to an entrepreneur?

• Passion - it should be evident to everyone you interact with.
• Positive attitude – an optimist’s perspective, especially when everyone tells your venture is not going to work out.
• Leadership – the ability to convince people to follow you when you have no cash, no product, and no clients.
• Ability to notice trends that are not well understood.
• Strong work ethic.

8. And how does one learn to spot trends?

For me, I learn by talking to clients and spending time to understand their needs and how those are changing. Talking to industry experts can be helpful, but the analysts don’t always understand what customers really want—in the short and long term. If I spend a day with customers, I always come away with a better appreciation for their needs, what’s working and what’s not working.

9. Would you speak about fear as a motivation or hindrance toward accomplishment?

For me, definitely a motivation. There were times during GetActive's early days when I was concerned about running out of cash and not making payroll. When you hire people to work on your team, you feel responsible for them and you want to make sure you take care of them. The fear of disappointing colleagues and clients was highly motivating!

10. What advice do you have for entrepreneurs who possess some of the qualities you mentioned above, yet at times get stuck because they haven’t been able to figure out how to adjust their product line, meet their revenue goals, etc.?

My advice is to think big and dream big. Envision your success and then understand what you need to accomplish in the short term to make progress towards your goals. Work hard until your dream becomes a reality.

11. What is the latest insight (about life, work, play) that you picked up and would like to share with BrownHEN?

Events happen. It’s up to us to decide how we interpret them. For example, if a large enterprise decides to compete with your company, you probably had no control over that. You could interpret this as a negative event, stress out and worry about potential revenue loss. Or you could focus your team's time and energy on finding a creative way to make this development work to your company’s advantage.

12. So the outcome depends on how you choose to respond and on your decision to focus on the positive.

Exactly!


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Copyright 2007 – BrownHEN.org

February 17, 2008

Interview with Danny Warshay, Managing Director at Dew Ventures, LLC

BrownHEN interviewed Danny Warshay, Brown '87, Managing Director at Dew Ventures, LLC, Providence, RI.

1. Danny, when you were an undergraduate, you co-founded a software company that became part of Apple. Looking back on that experience, what do you believe undergraduate entrepreneurs need to know most?

I’m often asked about that experience and about whether it makes sense to start something as an undergrad or soon after or get some “experience” first. My answer is that it depends mostly on whether you have an idea that is a legitimate opportunity. If you do or think you do, in many ways, there’s no better time to pursue it than when you are young–free from other responsibilities like a family, a mortgage or something else that make you much more conservative later in life.

When we started Clearview, I had nothing to lose, and could afford to live on no salary and eat a lot of macaroni and cheese. My wife and kids these days would get sick of macaroni real fast. The other benefit to pursuing something early is that in some ways, knowing too much can be a hindrance.

When I was graduating from Harvard Business School, I began to realize that I had learned a ton of ways to find fault with businesses and ideas, and had been trained over those prior two years to be critical of the thousands of cases we had studied. One of the voices that I paid the most attention to at that time was that of my entrepreneurship professor, Jeff Timmons, who reminded us to ask, “What can go right.”

When we were starting Clearview, I had virtually no business experience and could barely turn on a Macintosh. A couple years later, I think partly because of our naiveté, we had developed a successful Macintosh applications business whose acquisition by Apple I was helping to negotiate. I hesitate to say this too strongly, especially because I am teaching entrepreneurship at Brown these days, but I sometimes do wonder whether knowing or at least thinking too much can cloud your judgment.

The bottom line about whether to start something when you’re young, though, is that the decision is not like a typical career decision and question, "Should I take a job at McKinsey or start a software company?" The alternatives, a normal job or doing a startup, are much different. If you have a passion for creating a business and a compelling idea for a product, go for it. If you don’t have both the passion and the idea, then the decision is made for you until you do.

2. Please tell us more about your website RoundOne.com and what it intends to accomplish. Will it meet some of the needs you described in Question 1?

RoundOne is a platform that empowers aspiring entrepreneurs to take a few key first steps. Its content (now well over 3000 blog articles by entrepreneurial experts and supportive RoundOne community members) covers a wide range of critical topics, in easy-to-read, practical bite-sized pieces. To avoid the information overload and analysis paralysis I referred to in the previous question, the pieces are not a dissertation on the subtle distinctions between an LLC and an S-Corp, but the practical “dummies” version.

The networking platform enables you to meet fellow aspiring entrepreneurs from all over the world. We have members from dozens of countries–even places I had never heard of—and I cannot imagine how they would have connected with each other without an online platform like this. Finally, we have a suite of collaborative project management tools that enable a newly formed team to take a few substantive steps together (e.g., develop a business plan, upload and store documents, schedule team meetings and even conduct them online). We conceived all of this functionality with a focus on aspiring entrepreneurs, people who for the first time are looking to start a business but have never done so before. According to Capital One and Consumer Action, over 54% of Americans are interested in starting their own business but “don't know where to begin.” Our mission is to help them do so.

3. Most of your professional life you have been associated, successfully, with startups. However, you did spend a few years at Procter and Gamble. Were they valuable years for your present career? Do you recommend aspiring entrepreneurs work at a large company for a time?

I learned a lot in a short time at P&G. As my wife, Deb, smartly reminds me from time to time, the most important thing I learned was that a place like P&G is not for me. And that is a valuable life lesson—to figure out what is for you by experiencing what is not. Even beyond that, I learned a lot about how to build and run consumer businesses on very large scales, and about how to sweat the details. In subtle ways, I find those lessons expressing themselves in my entrepreneurial work more often than I might have expected. So for me, P&G was valuable, and while I would not want to prescribe any one type of experience for everyone, I do think that in general, especially if you go into the experience being clear about what you want out of it, that employment at a big company can teach you a lot.

4. You were a leader in creating the magnificent new Hillel Center at Brown. What are your aspirations for that building?

That it inspires the next generations of Jewish community leaders.

5. You have taught entrepreneurship in Israel. How did the students there differ from Brown students?

In ways that surprised me. Since they were Executive MBA students, I expected them to catch on to the HBS case method quickly, and to my surprise that approach threw many of them at first. I am still not exactly sure why, but I think one reason is cultural. At the risk of generalizing too much, my Israeli students tended to be very professionally focused and tended to think black and white. Many of them initially wanted to dispense with the ambiguous process of a case discussion and cut to the chase. “Just tell us the answers” was literally what many of them said to me in the first couple of classes. I resisted and by the end of even the condensed course, most had caught on and appreciated the “no right answer” approach.

That experience made me even prouder of my Brown students who tend generally to catch on to the case approach quite well. I think one significant reason is that Brown students are used to dealing with ambiguity in a liberal arts environment. I also saw some of what I discussed in question one above (thinking about what could go wrong) although in some ways the Israelis were able to apply their years of professional experience to the cases. For many, that experience inhibited their creativity, while the inexperience of my Brown students sometimes enables them to think more freely.

6. You are well known for the effort you put into teaching at Brown. What makes teaching rewarding for you?

First of all, I owe all of this experience to Barrett who knew me better than I knew myself, and detected a latent passion for teaching. Simply put, I love everything about it. I love motivating and inspiring my students to work their tails off and grapple with challenging problems. I love using the Socratic method, which feels a little like tight rope walking without a net. Although I have a general sense for the issues I want to cover, I never know exactly how the discussion is going to flow, what issues students are going to find worthy of interest.

In their course evaluations, some of my students have referred to me more as a coach than a professor and I can see that. I work hard on their behalf to make sure their experience in the classroom is worthy of Brown, and I advocate for them far beyond the classroom (e.g., finding them internships while they are still students, finding them jobs when they graduate, helping them with startup ideas, writing them recommendations). My core, advanced COE course, “The Entrepreneurial Process: Innovation in Practice,” is demanding, rigorous, and challenging. And those students see how much effort I put into it on their behalf and they respond accordingly. By the end of the semester, we have been through a lot together, and we all feel a sense of accomplishment. Finally, I am sure I learn from the students as much as they learn from me. It’s an honor to be able to teach them.

7. What are the top five qualities you would ascribe to an entrepreneur?

Mostly I think of qualities relating to execution more than breakthrough thinking:
• Ability to prioritize
• Ability to get things done
• Persistence: not accepting setbacks or failures, and
• The classic quality from Howard Stevenson who is an entrepreneurship guru at Harvard Business School: ability to pursue an opportunity without regard to the resources one currently controls.

8. As you know, the entrepreneur’s path is filled with trials and errors, and also failures. What’s a valuable insight for entrepreneurs to keep in mind when they’re experiencing setbacks?

I guess I’ve adopted more of a Zen-like approach to success and failure, as I have gotten older. Sometimes, what at the time I thought was a supreme success later paled compared to other more important things and even seemed like a detriment. And in contrast, what at one time seemed like a horrible failure later seemed like nothing or even a valuable experience. Perhaps it’s all the yoga I’ve been doing, but I try to have a more balanced opinion of what may seem like success or failure.

9. What is the latest insight (about life, work, play) that you picked up and would like to share with BrownHEN? If not, do you have a motto that you would like to share with BrownHEN?

I think we can all learn a lot from Curly, Jack Palance’s character in City Slickers. He says that the most important thing in life is for each of us to find our "one thing"—our passion. For some that’s their family, for some that’s intellectual achievement, and for some that’s about inventing new things. I guess like Curly, what I’ve found over the course of my career is that everything else falls much more easily into place once I have figured it out and can focus on that “one thing.”

10. How did the name "Danny" come to be?

Short for Daniel.  I’m definitely not a Daniel or a Dan – just Danny.


Note: Danny is currently in Cairo, teaching a condensed version of his Brown entrepreneurship course to a group of Egyptian executives, heads of NGOs and entrepreneurs.

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© BrownHEN.org – 2008


 

April 02, 2008

Interview with Greg Baldwin, President of VolunteerMatch


BrownHEN Interviewed Greg Baldwin, Brown ’90, President of Volunteer Match, San Francisco, CA.

1. Greg, please explain what VolunteerMatch.org does and share with BrownHEN your recent successes.

VolunteerMatch.org is the web's largest and most popular volunteering network. Our mission is to help everyone find a great place to volunteer by making it easier for good people and good causes to connect. We've got over 50,000 opportunities across the country; you can search by zip code and interest area to find a local organization looking for talented people to get involved. The network, which includes over 60 corporate partnerships, regularly welcomes more than 125,00 visitors a week and was recently selected by TIME magazine as one of the Top 10 Websites of 2007.

2. Why do you think VolunteerMatch has been so successful—in using the web to encourage volunteeringwhen compared to other organizations like the United Way and The Points of Light Foundation?

I think we saw the problem differently. Instead of focusing our energy on trying to convince people to volunteer, we focused on making it easier to find the right opportunity. Conventional wisdom presumed that people don't volunteer because they don't care enough. We started in a different place and built a tool to eliminate the communications barriers that discourage more people from getting involved. We also knew a lot more about the web and were lucky enough to attract great people to help push the idea forward.

3. So how did a Public Policy concentrator at Brown become President of this widely respected nonprofit organization? I know that you love what you do. Will you share with BrownHEN how Volunteer Match is aligned with your goals and values?

For me volunteering is more about the freedom to do something important than it is about the importance of doing something for free. What gives me the most satisfaction are the stories of people who have found an organization or a cause that gets them excited or frustrated enough to get connected and do something about it. I want to believe that there is more to life than low prices at Wal-Mart and VolunteerMatch has convinced me that I'm not alone. Besides I'm still feeling a little guilty from the disapproving look Ross Cheit (Brown Associate Professor of Political Science and Public Policy) gave me when I told him at graduation that I was going to work at an ad agency.

4. Last year, you stepped up as President of Volunteer Match. What are some of your challenges and what do you envision for this wonderful organization?

There are over 900,000 public charities in the U.S. and most of them still can't find the volunteers they need. We want to fix than problem. Over the next five years we are looking to double the size of the network and expand our operating revenue so that we have the internal capacity to continue pursuing our mission. We are raising $10 million dollars to fund that initiative; we hope that we are able to find the support we need from a new generation of philanthropists eager to fund ideas that are transforming the way we connect around shared interests and goals.

5. You worked for Leo Burnett for a few years. What are the important differences between being at a very large for-profit organization and being at a fairly small nonprofit?  What should a person thinking of changing careers to managing a nonprofit be aware of?

Don't get too hung up on the for-profit or not-for-profit label; just don't settle for a job you are not interested in. In theory I was fascinated by the advertising industry and the power of ideas to shape our behavior, and I still draw on that experience, but in practice I've found that I'm much more interested in figuring out how to change peoples’ attitudes about service and volunteering than I ever was about changing their opinion of refrigerated dough products. In a sense, I suppose I'm still in the ad business, I've just found something to sell that I really believe in. On the downside, at Burnett I did have a better view.

6. What advice do you have for an undergraduate considering a position at a nonprofit, especially if the undergraduate also has a job offer from a respected for-profit company? (This is the same question No. 3, but focused on undergraduates.)

Most of the people at VolunteerMatch started their careers in the for-profit world and we are lucky that they did because we've got the business skill and experience we've needed to make VolunteerMatch a success. I'd focus on the people, the opportunity and the learning experience first and make a decision based on that. 

7. Information technology seems to be at the core of what VolunteerMatch does. What advice do you have for a person who did not study Computer Science as an undergraduate, but is now leading an organization critically dependent on effective software?

Technology is a tool. To manage it effectively you need to understand people first and what they need the technology to do. If you understand that you'll be able to surround yourself with the technology people you need to succeed. The easiest way to mess up a technology system is to forget about the needs of the people you are expecting to use it.

8. Has being part of the network of Brown graduates been important in your professional life? How could that network be made more effective? We know that you are a part of the founding team of VolunteerMatch, who was made up of Brown grads.

For a time VolunteerMatch seemed to be an extension of my freshman dorm. I think Brown's commitment to independent thinking is a great background for people interested in new ideas. Brown gave all of us the confidence and curiosity to figure out what we didn't understand and find a way to fix it without expecting someone else to do it for us. Brown is a very special place and I've found that I've only grown to appreciate that more as time has passed. I think the Brown network needs to continue to take great pride in the diversity and accomplishments of its alumni and remember that our appreciation for our differences is what sets us apart and bonds us together. 

9. What are the top five qualities you would ascribe to an entrepreneur?

• Imagination
• Hustle
• Persistence
• Focus
• Humility

10. Would you speak about fear as a motivation or hindrance toward accomplishment? How has that played a factor in your path, if any?

Fear can be paralyzing, but it can also keep you up all night to finish the things that just can't wait until tomorrow. I wouldn't say I'm motivated by fear, but for better or worse I'm always a little uncomfortable about all the things that we still haven't tackled, yet.

11. As you know, the entrepreneur’s path is filled with trials and errors, and also failures. What’s a valuable insight for entrepreneurs to keep in mind when they’re experiencing setbacks?

It's not personal and try not to repeat the same mistake twice. I heard somewhere that one of the keys to success is the willingness to fail quickly—so you don't waste too much time chasing a dead end. It is a liberating view that encourages you to separate yourself from your ideas. I had a poster in my room growing up that I always liked, it read, "If at first you don't succeed try, try again… then quit, no use being a damn fool about it."

12. What is the latest insight (about life, work, play) that you have culled and would like to share with BrownHEN?

It is a lot easier to get thing done when you are trying to be helpful, than when you are trying to be right. Nobody likes a know-it-all.

13. Who are the three individuals who have influenced your development significantly?

• Ed Beiser taught me to think critically.
• William James taught me to appreciate the power of big ideas.
• My parents taught me to trust my own imagination.


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© BrownHEN.org – 2008

May 05, 2008

Interview with Jerome Vascellero, Vice Chancellor – Brown University; Partner and Chief Administrative Officer of TPG Capital, L.P.



BrownHEN Interviewed Jerome C. Vascellaro, Brown '74, Vice Chancellor – Brown University; Partner and Chief Administrative Officer of TPG Capital, L.P., San Francisco, CA.

1. Jerome, people must ask you this all the time, but would you tell us why a person would leave a senior job at probably the most respected consulting firm in the world?

After 28 years at McKinsey, I’ve done everything I could do there. It was serendipity that I was offered an opportunity to move to San Francisco, which my wife Mary (Brown ’74) and I did almost two years ago.

2. You have an equally senior position on the Brown Corporation as Vice Chancellor. How do you think Brown can best prepare undergraduates for careers as entrepreneurs, managers, and consultants?

I believe strongly in the openness of our curriculum, our philosophy toward education, and the quality of the people. I am not a believer that we should design structured programs and make students adhere to them. In some ways, a Brown education is the perfect match for the breadth of experience and the quality of people that a new grad encounters at McKinsey.

3. What drives you to make such a major commitment to supporting Brown?

I am crazy. (Laugh!) Mary and I we love the school. We feel privileged that Brown has given us an opportunity to make a great difference.

4. Was being part of the Brown network important to you when you were in New York? How can a graduate / an entrepreneur make best use of the network?

I didn’t really use the Brown network so much while I lived in New York. I lived in London until I came back to the States in 1991. I was asked to serve on a committee for my 20th reunion. Then Frasier Lang asked me to join the board and run for the BAA president. This is how I got more involved with Brown.

My recommendation is to take a wide aperture. People tend to cast a very narrow net.

5. What entrepreneurial opportunities have been created by globalization?

Globalization opened up markets and networks, and create more opportunities where talents flow more easily. I think globalization has created more entrepreneurial efforts than more opportunities. More trade barriers have come down so there is more transparency and fluidity, and entrepreneurs have a larger canvas upon which they can paint.

6. You’ve worked with and advised many talented individuals, including many Brown students and alumni. What are the top five qualities you would ascribe to a business leader?

• An ability to empathize with people
• An understanding that leadership is about people’s needs and not your own.
• An understanding of how to leverage resources and talent
• An ability to paint the vision of the future
• An ability to delve into the details and make things happen

7. As you know, the entrepreneur’s path is filled with trials and errors, and also failures. What’s a valuable insight for entrepreneurs to keep in mind when they’re experiencing setbacks?

That one can learn a lot from setbacks.

8. Do you give ideas to your son, Matthew ('07), for his comic strip?

(Laugh!) No, I don’t. He moved to LA and is now involved in the TV business.


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© BrownHEN.org – 2008